Ethano Finance Ecosystem - EFE Privacy and Policies...

Effective Date: 01 Jan 2025
Company Name: Ethano Finance SARL
Registered Address: Suite 305, Griffith Corporate Centre, Beachmont, P.O. Box 1510, Kingstown – St. Vincent and the Grenadines
Contact Email: support@ethano.finance

1. Introduction

Ethano Finance SARL (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy outlines how we collect, use, store, and share information when you interact with our platform, websites, products, services, and communications.

By using our services, you consent to the practices described in this Privacy Policy.

2. What Information We Collect

We may collect the following categories of personal and technical data:

a. Personal Information:

• Full name

• Email address

• Phone number

• Wallet addresses

• Nationality

• Residential or business address

• Government-issued IDs (for KYC/AML purposes)

• Financial and transaction history

• Tax identification number (if applicable)

b. Technical Data:

• IP address

• Device type and browser information

• Operating system

• Location (where permitted)

• Cookies and usage logs

3. How We Use Your Information

We use your data for the following purposes:

• To create and manage your account

• To verify your identity and comply with KYC/AML regulations

• To process token purchases, trades, and withdrawals

• To offer customer support and respond to inquiries

• To analyze usage for product improvements

• To send relevant updates, alerts, and marketing content (with opt-out options)

• To ensure the security and integrity of our platform

• To comply with legal and regulatory obligations

4. Legal Bases for Processing

We process your data based on the following legal grounds:

• Consent: When you explicitly agree to our processing practices

• Contractual necessity: To fulfill our agreements with you

• Legal compliance: To meet legal, regulatory, or enforcement obligations

• Legitimate interest: For improving services, fraud detection, and platform security

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Legal and regulatory authorities upon valid request

• Trusted third-party service providers (e.g., cloud providers, KYC services) under confidentiality agreements

• Partners or affiliates involved in providing the services

• Acquirers or successors in the event of a merger or acquisition

6. Cross-Border Transfers

As we operate globally, your information may be stored or processed outside your country, including in jurisdictions that may not offer the same data protection level. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of data and applicable regulations.

8. Your Rights

You may have the following rights under applicable data protection laws:

• Access to your personal data

• Correction of inaccurate or incomplete data

• Deletion or restriction of your data (subject to legal obligations)

• Data portability

• Objection to certain types of processing

• Withdrawal of consent at any time

To exercise these rights, please contact us at support@ethano.finance.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

10. Security of Information

We implement industry-standard measures to safeguard your data from unauthorized access, loss, or misuse, including:

• End-to-end encryption

• Firewalls and secure servers

• Access control and authentication mechanisms

• Regular security audits

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in law or our practices. Any changes will be posted on this page with an updated effective date. You are encouraged to review this policy regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Ethano Finance SARL
Suite 305, Griffith Corporate Centre, Beachmont
P.O. Box 1510, Kingstown – St. Vincent and the Grenadines
Email: support@ethano.finance